I am now a NLP certified practitioner. Yayyyyyy… What does that mean? Read on…
Most organisations have been forced to accept work from home as a new norm. Covid-19 has radically altered the way we see work and interactions. While this setup has been a welcome change to the travel-to-office culture, it comes with its own challenges. Collaboration, a sense of belonging and morale can all take a hit.
So how can we dial up our teams motivation levels?
Research suggests that we remember emotionally charged events better than neutral ones. Maya Angelou, an American poet, and civil rights activist, famously said, “People will forget what you said, people will also forget what you did but people will never forget how you made them feel”. Any experience a customer faces is a consortium of […]